James Haupt, Assistant GM of Chicago

James Haupt, Assistant GM of Chicago

As of December 20th, 2023, we are pleased to announce the promotion of James Haupt to Assistant General Manager (AGM) of the Chicago location.

Exactly three months after the pandemic hit, James Haupt begins his first day at Mickey’s Linen on June 22nd, 2020 as route supervisor in Chicago. Tough start. A year later, his service location at Mickey’s Chicago was significantly impacted by a facility fire. Rough 1st year. For parts of the year, James held down the linen service fortress as the sole supervisor. Intense 18 months.

The Haupt Timeline

2014:

  • Lived in Bradenton, FL in high school, playing for the U-17 National Team, training with teammates that reached the World Cup
  • Senior year Team Captain, named NSCAA High School All-American as a senior, Earned First Team All-Region and First Team All-State honors

2017:

  • Three-year Captain of the University of Dayton Flyers, Division I Soccer Team
  • Presidential Scholar Athlete Award, Named to 2017-18 A-10 Commissioner’s Honor Roll
  • Graduated from University of Dayton with a degree in Business Administration

2020:

  • Starts up at Mickey’s as route supervisor in training & small route district oversight

2021:

  • Route supervisor & major district oversight and assumes contract renewals in the high 70%.
  • Learns the art of “rerouting”, customer service management, and definition of leadership during difficult times.
  • Helped recruit and bring on his 1st service supervisor.

2022:

  • April 2022, promoted to Chicago’s Service Manager, responsible for top F&B Chicagoland accounts.
  • Moved contract renewals with the team to mid 80%.
  • Helped recruit and bring on his 2nd service supervisor.

2023:

  • December 2023, promoted to Chicago’s AGM, with greater responsibility to the location’s operations.
  • Moved contract renewals with the team to low 90%.
  • Took ownership & responsibility for the recruiting, staffing, and training of 10 route reps in his role. 
  • Recruited and brought on his 3rd service supervisor.

James has been instrumental in helping rebuild the service team recovering from a pandemic and mass layoffs, retaining/renewing major customer accounts, and ultimately helping drive growth, and setting up the location for future success. When people move up within the organization, it’s because they are an impact player both as an individual contributor, but also as a person that can build a team, manage a team, and most importantly, lead a team. This is James Haupt. Congratulations James!