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Our Vision: Leading Linen Service Provider In the Rental Industry

Our vision and long-term goal are to be recognized by our customers, employees, suppliers, and competitors as the best company in the textile rental industry – the company everyone wants to work for and do business with. Through our commitment to exceptional service and unwavering dedication to excellence, we aim to become the company that customers, employees, suppliers, and competitors admire and trust.

The Words We Live By

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We do our job, so our customers can do theirs

Our purpose is to be an exceptional textile services provider to thousands of businesses every day, delivering sustainable growth and value to all our stakeholders.

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We want to be Number One

Our vision is to be recognized as the home of exceptional quality and sustainable textile services, where our people are integral to our success and where we lead the industry, setting the standards against which others aspire to.

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We do textile services

Our mission is to provide valuable textile services by building strong partnerships with our customers and providing exceptional service, quality products, and sustainable innovation.

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We share the same beliefs

Our values set out what we collectively believe in and guide our behaviors - they act as our moral compass as a company.

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Delivering exceptional service

We take pride in providing a professional, efficient, reliable, and friendly service to our customers. We are committed to disciplined management of our operations to deliver consistent standards of exceptional quality and to provide a service that our customers can trust.

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Championing our people

We embody a culture that recognizes and respects the diversity and contribution of all our people and where everyone feels valued. We promote a work environment where the health, safety, and wellbeing of our people is a priority and which provides opportunities and support for everyone.

Our-Vision-Supplier-Relationships

Supplier Relationships: A Foundation for Success

We promise quality products, timely delivery, responsiveness, flexibility, and a profound food and beverage industry understanding. From casual dining to fine dining, from neighborhood cafes to Michelin-starred brand names, our reliable and responsive service allows you to focus on what you do best – creating delicious food and providing an exceptional experience to your customers.

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Good Citizenship: Ethical and Sustainable Practices

We are committed to operating in a manner that upholds the highest ethical standards and complies with all applicable laws and regulations. We take pride in conducting our business professionally and ethically, consistent with our core values. By conserving natural resources and investing in environmental sustainability, we strive to create a better future.

Guiding Philosophies: People and Business Values

People Values

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    Treat Others With Respect

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    Act Fairly In All Our Relationships

  • Checklist-Icon-Honor-Commitments-and-Obligations-Icon

    Honor Our Commitments And Obligations

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    Open And Honest Communications

  • Take-Responsibility-for-our-Actions-Icon

    Take Responsibility For Our Actions

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    Provide Equal Opportunity To All

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    Team-Oriented Approach

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    Results-Driven

Business Values

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    Safely Provide Quality Products

  • Provide-great-value-at-all-Levels-Icon

    Provide Great Value At All Levels

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    Think And Act With A Sense of Urgency

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    Continuously Reach For Higher Standards

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    Exceed Every Expectation

  • Listen-To-Our-Customers-Icon

    Listen To Our Customers

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    Comply With All Laws And Regulations

  • Results-Driven

    Results-Driven

Golden Rule - Do the right things, the right way, for the right reasons.

By adhering to these principles and our unwavering commitment to excellence, we aim to set new standards and lead the textile rental industry into the future.

Hear What Our Valued Customers Say About
Mickey's Linen

Had a big event and our regular supplier failed us last minute! Got Mickey’s Linen recommended by a fellow business and we’re glad to have hired their services. They were able to get all the supplies we needed on such a short notice. Customer service is great and they thankfully have...
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G B
We’ve used Mickey’s Linen for over a decade and are consistently happy with the service. Henry, our account rep is readily available to discuss any special requests, seasonal adjustments to inventory, and concerns. I’ve never had great luck dealing with the giant face-less linen companies, but Henry and Mickey’s really...
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Jon Young
Our driver David is always such a delight to work with when dropping off our shipments. He is always so professional and timely, making sure our orders are accurate. He tries to anticipate what we should expect for future orders, ensuring we are always stocked and good to go for...
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Socorro Z.
John, our driver, is a reliable and personable individual to collaborate with. He consistently arrives punctually to deliver the mats and responds proficiently to any difficult inquiries we may have. He is a valuable asset to our team and a credit to our excellent company.
Josemanuel Lopez
Our RSR, Michael, is extraordinary. He looks out for our business in the best way. It’s easy to suggest to a customer to increase their order but Michael also reminds us to reduce the order during slower times. It’s unusual these days to feel like a vendor is paying attention...
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Michael Clarke